While Rick waited for his insurance payout, mushrooms sprouted in his flooded Victorian home. He’s not alone

Exclusive: Insurance complaints are at record levels as Australian industry struggles with delays on ‘everyday’ claimsFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastWhen Rick Maloney’s home in Mooroopna, Victoria, flooded in 2022, he had to fight for two years before his insurer paid to fix the damage. In that time, the building sank into the soft earth and mushrooms grew between his floorboards.“I had the skirtings coming away from the walls, I had the cracking in the walls … [but the insurer would] push me down another avenue … time-wasting, in the hope that I’d just walk away,” Maloney says. Continue reading…